Online Order Process:
3 easy steps

Step 1: Shopping: the Shopping Cart page
Step 2: Checking Out: the Order page
Step 3: Paying for Your Order: Paypal pages
You're Done! We do the rest!

Step 1: Shopping: the Shopping Cart page

The shopping cart is just like using a shopping cart in a real world store. Putting an item into your cart does *not* mean you have decided to purchase the item. You can put things into the cart, put them back on the *shelf*, even leave the cart behind, if you change your mind.

The shopping cart page will ask you if you want to continue shopping; if you do, you will be sent back to our site. 

You can go back and forth between your shopping cart and our site as much as you like, putting items in, taking them out again. 

Clicking on an "Add to Cart" or "Buy Now" link will place a specific pattern in your shopping cart. 

Adding items will take you to your shopping cart page where you can see what is in your cart so far, and remove items if you want.

Click any "View Cart" link to go to your shopping cart at any time, without adding any items. (A "View Cart" link appears at the top of every page.)

You won't need to give any personal information during this step. You're still just shopping, and you haven't yet decided to head to the cashier to ring up your order.

Your cart will NOT show Shipping & Handling or any Taxes in the total. These will be added in Step 2, when you go to the check out, just like in a real world store. But, unlike a real world store, the pricing information on every product page tells you what those costs will be so there will be no surprises!

The address you will see in your browser address bar when you are on the shopping cart page is 1automationwiz.com. This particular page is not on a secure server because you won't need to provide any personally identifiable information. 

If you want to learn more about our shopping cart, you can do that by visiting 1automationwiz.com.

When you are ready to check out, click the "Check Out" link at the bottom of the Shopping Cart page. 

Step 2: Checking out: the Order page

Step 2 is just like going to the cashier to ring your order into the register at the front of a real world store.

When you click on the "Check Out" link on the shopping cart page, you will be taken to a secure order page hosted on secure servers at mcssl.com. (This is the name you will see in your browser bar. Although the name is different, this is also provided by 1AutomationWiz, just like the cart page.) 

(On this page, your browser address bar must read "https://" and NOT "http://". The extra 's' indicates that you are visiting a secure site.) 

You will be asked for personal information such as your name and address, only information that is required to process and ship your order. 

NO credit card information or payment information will be requested from you on this page, because right now the cashier is simply ringing in your order.

Check your order and make sure that it is correct. Make any changes you would like to your order. 

Shipping & Handling and any taxes are added here, so you know exactly what the final total is *before* you place your order. 

Just like a real world store, a purchase isn't complete until you provide payment (the next step). If you choose to "cancel" the order on this order page, you will be directed back to our site, where you can start all over again if that's what you want.

When you are ready to place your order, just click the "Place Order Now" link at the bottom of the Order page. 

You will be transferred straight to PayPal, Faux Grain's on-line payment gateway. 

Step 3: Paying for your order: PayPal pages

Step 3 is just like the moment real-world cashier has completed ringing your order into the register and requests payment.

Just follow PayPal's simple instructions to pay for your order.

Purchase securely with any major credit card through PayPal!
Purchase securely with any major credit card through PayPal!
Visa MasterCard Discover American Express eCheck

IMPORTANT:  PayPal is also a secure site. Again, your browser address bar MUST read "https://www.paypal.com/..." and NOT "http://" and NOT any other name than "www.paypal.com" .  

(PayPal always reminds its account holders to take the security precaution of checking their browser address bar. It's a good idea.)

PayPal processes transactions through your own credit card of choice. Payments made through PayPal will appear on your credit card statement as "PayPal* FAUX GRAIN" and will be in US dollars.

You will be providing PayPal with your credit card or banking information to complete the transaction. PayPal does *not* send this information to Faux Grain. PayPal tells Faux Grain that you have paid for the order, but does not provide Faux Grain with your financial particulars.

If you have not used PayPal for online payments before, you will be asked to complete a signup page for them. You only need to do this once to set up an account with PayPal. After that, you can use that account with any merchant or individual in the world who accepts PayPal payments.

If you aren't already a PayPal member, and want to learn more, their site is chock full of information.  You can also find out why we chose PayPal to process your credit card payments.

If you have purchased online before through PayPal, just follow PayPal's directions to pay us through your existing PayPal account.

Simply complete Step 3 of the payment process at PayPal, following their directions. 

When you are done, you will be returned to our site.

You're Done! We do the rest!

You will receive e-mail confirmation of your order.

When Faux Grain receives notification of your successful order and payment, we will begin packaging and sending your order out to you. All orders are sent out by regular first class postal mail.

If you have any problems, let us know. You can contact Faux Grain directly by email with any questions or problems concerning your order at this email address.

If you just want to contact us about something that isn't related to your order, email Faux Grain at this address instead.

We reserve the right to refuse orders from countries not supported by PayPal policy, or for any other reason.

All Faux Grain & e-fg-zine material is presented in good faith, but is for educational and informational purposes only. No warranties or guarantees of any kind are expressed or implied. Read the full disclaimer.


 

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Copyright 2000-2007 Faux Grain.  All Rights Reserved.         

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Faux Grain,  8A - 240 Westwood Road, Guelph, Ontario, Canada  N1H 7W9

Order Inquiries:  

1-519-824-5227 (long distance charges apply)